As CTN Clinic, we attach great importance to the protection of the personal data of all users who visit our website or benefit from our services. This Privacy Policy explains how the information collected by us is processed, stored, and protected. By using our site, you are deemed to have accepted the practices within the scope of this policy.
1. Information Collected
CTN Clinic may collect the following types of information to enhance the user experience and improve service delivery:
1.1. Personal Information
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Name, surname
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Phone number
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E-mail address
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Messages sent via the contact form
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Appointment requests
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Photos sent for hair transplant pre-assessments
1.2. Automatically Collected Information
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IP address
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Browser information
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Device type
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Cookie data
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Visited pages and usage statistics
2. Purposes of Using Information
The collected information may be used for the following purposes:
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To respond to your service requests
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To create appointments and establish contact
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To conduct pre-assessments for procedures such as hair, beard, or eyebrow transplantation
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To improve user experience
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To send campaigns, announcements, and information
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To analyze the performance of the website
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To fulfill legal obligations
CTN Clinic undertakes to process the data it collects only in line with the above-mentioned purposes.
3. Security of Personal Data
Your data is protected against unauthorized access, misuse, and loss with advanced security protocols. CTN Clinic secures your personal data against third parties by using an infrastructure compatible with information security standards.
4. Sharing Data with Third Parties
CTN Clinic strictly does not sell or share personal data for commercial purposes.
Data may only be shared with third parties in the following cases:
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Legal obligations
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Official requests from authorized authorities
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Technical service providers (in areas such as hosting, security, and analysis)
These shares are carried out within the framework of data security agreements.
5. Use of Cookies
Cookies are used on our website to improve the user experience. Cookies may be used to remember your preferences, analyze site traffic, and provide you with better service.
If you wish, you can refuse to accept cookies or personalize them through your browser settings.
6. Data Retention Period
CTN Clinic stores personal data only until the processing purposes are fulfilled and in accordance with the periods specified in the relevant legislation. Personal data can be deleted, anonymized, or closed to access upon the user’s request.
7. User Rights
Users have the following rights regarding their personal data:
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Learning whether their data is being processed
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Requesting information if it has been processed
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Requesting the update or correction of data
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Requesting the deletion of data
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Requesting the restriction of processing
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Right to data portability
To exercise these rights, you can contact us:
E-mail: info@ctnclinic.com
Phone: +90 (547) 407 70 00
8. Changes to the Privacy Policy
CTN Clinic reserves the right to update this Privacy Policy at any time. Updated policies will be announced through our website.
9. Contact
For any questions, opinions, and requests regarding our Privacy Policy, you can contact us:
CTN Clinic – Istanbul Hair Transplantation Center